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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsey Fifer

Lindsey Fifer

February 27, 2026

5  out of  5
rating by Lindsey Fifer
"Braeden has been so helpful and thorough with all insurance questions, changes and needs. He was able to get me great coverage, great pricing and has amazing customer service. Give him a call!"
We responded:
"Thank you for taking the time to share your experience with the great coverage and pricing, Lindsey! We certainly have enjoyed our experience in working with you as well. Thank you for being a valued part of our agency!"
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Nichole Williamson

February 26, 2026

5  out of  5
rating by Nichole Williamson
"Had the pleasure of working with Cindy today. She was very knowledgeable and accommodating. I appreciated her speediness when I needed help. Thank you so much Cindy for your kind disposition and hard work it doesn’t go unnoticed. 5 stars from me!"
We responded:
"Thank you for your review, Nichole! We love to hear of your great experience in working with Cindy. Our agency appreciates your business and kind words! "
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Craig Gedeon

February 14, 2026

5  out of  5
rating by Craig Gedeon
"Glad I contacted Lily for my home and auto insurance. Very professional and easy to work with. Saved me big on my premiums, thanks!!!"
We responded:
"Thank you for your review, Craig! Happy to hear Lily was able to help with your home and auto insurance, plus offering big savings on premiums! Welcome to the agency! We look forward to protecting you and your family. "
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Gigi Fuhry

February 5, 2026

5  out of  5
rating by Gigi Fuhry
"Braeden and his team (hi Lily!) are responsive, knowledgeable and fair. For years, I’d bring my policies to him and he’d tell me to stick with my current insurers because it wasn’t in my best interest to switch. Last year, when I bought a house and had to renew my car insurance, it finally made sense to bundle and switch. Now I have the peace of mind of knowing that he and his team are a call away and I’m never on my own when something happens to me or my family that requires property and Auto insurance coverage."
We responded:
"Thank you for taking the time to share your experience, Gigi! We take great pride in caring for both our current customers, but also our prospective customers as well. We were excited to see things line up this time around and happy to welcome you to the agency! We greatly appreciate your business! "
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Scott Macmeans

February 5, 2026

5  out of  5
rating by Scott Macmeans
"Absolutely fantastic experience with Braeden & his team. From the first engagement about getting a quote (which he was able to save me A LOT of money on home & auto) to the ultimate customer experience I’ve had with 2 unfortunate situations with vehicle incidents, it has been worth every saved penny. He and his team are knowledgeable, helpful, and willing to step in to make you feel better despite the unfortunate situations. Highly recommend!!!"
We responded:
"Thank you, Scott! We greatly appreciate your business and the continued relationship in protecting you and your family. We are always happy to offer the cost savings on home & auto as well! "
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Valerie Ross

February 3, 2026

5  out of  5
rating by Valerie Ross
"Always helpful and accommodating. Extremely friendly and Always willing to help out"
We responded:
"Thank you for your review, Valerie! We take pride in our fantastic service team in being always willing to help out - happy to hear you have had that experience. Please let us know if there is anything else we can do to make your experience even better with our agency! We appreciate your business! "
Profile photo of Karl Atlagovich

Karl Atlagovich

January 30, 2026

5  out of  5
rating by Karl Atlagovich
"Cindy did an amazing job assisting me with my renters insurance. After needing a liability increase, she provided me the proper info and increased my plan to the maximum without changing my premium."
We responded:
"Thank you for sharing your experience, Karl! We greatly appreciate your business, and are happy to have been able to provide a great price for the liability increase on your renters insurance. Thank you! "
Profile photo of Joey “Autilla” Yanulaitis

Joey “Autilla” Yanulaitis

December 19, 2025

5  out of  5
rating by Joey “Autilla” Yanulaitis
"Braeden Friss has saved me 70% on my car insurance, compared to progressive!! Professional, straight forward, and genuine. If you hate feeling like.. you would rather give your money to a brick wall, compared to people who pretend to have your best interest at heart. Then make the switch and give Braeden a call!"
We responded:
"Greatly appreciate your review, Joey! We were thrilled to save you 70% on your car insurance, and even more thrilled to welcome you to the agency! I thoroughly enjoyed getting to know you throughout the process and look forward to assisting with anything you may need in the future. Welcome!"
Profile photo of Carolyn Young

Carolyn Young

October 22, 2025

5  out of  5
rating by Carolyn Young
"I have always received excellent customer service by phone and through texts and e-mails. Staff is always courteous and prompt, and I have always felt like a valued customer. Today, Cindy followed up on a request that I made and was very thorough. I have been a customer for several years and am glad I made the decision ."
We responded:
"Thank you for sharing your experience, Carolyn! We greatly appreciate your business and are happy to provide the valued service! We value your feedback and opinion; please let us know if there is ever anything that we can continue to improve on and deliver for our customers! "
Profile photo of Kathy Jenkins

Kathy Jenkins

September 26, 2025

5  out of  5
rating by Kathy Jenkins
"Braeden is fantastic! Extremely knowledgeable, professional and very personable! He helped my husband and I transition from Progressive to State Farm flawlessly! Not only are their rates incredibly competitive but more importantly they happily insured us as Rottweiler owners! We're very grateful to Braeden and State Farm. If you need insurance look no further! We highly recommend Braeden!"
We responded:
"Thank you for your review and including the photo of Mina! We were thrilled to welcome you and your loving Rottweiler to the agency. It was a pleasure to work with you both, and we look forward to continued relationship! "
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Allie O

September 18, 2025

5  out of  5
rating by Allie O
"Staff has always been so nice & helpful for the last 15 years. Cindy recently helped me add our golf cart to the policy, it was fast and painless with great customer service."
We responded:
"Thank you for sharing your experience, Allie! We appreciate your business and are happy to hear about the fast and painless customer service! "
Profile photo of Toby Goldstein

Toby Goldstein

June 19, 2025

5  out of  5
rating by Toby Goldstein
"Switching to State Farm was a no brain er with help from Lily. She was informative, professional, and made sure that the process went as smoothly as possible."
We responded:
"Thank you, Toby! We appreciate you sharing your experience with Lily and are thrilled to hear the process was smooth! Welcome to the agency!"
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Brandon Gaughan

May 28, 2025

5  out of  5
rating by Brandon Gaughan
"Sabrina was a partner in Braden’s BMI group and she referred me to contact. Lilly was super helpful, got a great price and will be referring everyone I know. Lilly went above and beyond to help me cancel my old policy."
We responded:
"Thank you for your review, Brandon! I am thrilled to hear that Lily was able to get you a great price on your insurance policy! We greatly appreciate your business and are happy to welcome you to the agency! "
Profile photo of Linda Collins

Linda Collins

May 22, 2025

5  out of  5
rating by Linda Collins
"Cindy solved my problem in no time flat. She was very helpful and friendly. Thank you very much, Cindy!!!! Linda S Collins"
We responded:
"Thank you for sharing your experience in working with Cindy, Linda! We greatly appreciate your business and are always happy to help. Thank you!"
Profile photo of Bruce Collier

Bruce Collier

May 19, 2025

5  out of  5
rating by Bruce Collier
"Excellent customer service. Great rates. Recommend."
We responded:
"We greatly appreciate your review, Bruce! We are thrilled to welcome you to the agency! "
Profile photo of Brittany Marie Austin

Brittany Marie Austin

May 14, 2025

5  out of  5
rating by Brittany Marie Austin
"Their entire office is great! From the first time we got our quote to starting our policy, everything has been smooth! Even after a few issues over the last few weeks Lilly and Cindy have been so quick to answer any questions and to point us in the right direction that best fits our needs!"
We responded:
"Thank you for taking the time to share your experience, Brittany! We always love to hear that the process has been smooth for our customers, so we are thrilled to hear about your quote experience and engagement with our agency. Lily and Cindy are happy to help - we appreciate your business!"
Profile photo of Vicky Stevens

Vicky Stevens

May 12, 2025

5  out of  5
rating by Vicky Stevens
"I traded in my car today and bought a new Chevy Trax. I called State Farm and I talk to Cindy about changing my policy to the new car. I feel she was very efficient and very fast. I have my new quote within a matter of an hour. Thank you Cindy for all your help."
We responded:
"Thank you for sharing your experience, Vicky! We greatly appreciate your business and are happy to hear that your experience with Cindy was fast & efficient when changing the policy to your new car. Thank you for being a great customer! "
Profile photo of Lara Esparza

Lara Esparza

April 11, 2025

5  out of  5
rating by Lara Esparza
"Braeden and Lilly both were awesome to work with and they made this process super smooth. Their customer service is unparalleled. You don’t get service like this these days. They even checked in and asked how closing on my house went afterwards. These two were so personable and professional. Can’t recommend them enough!"
We responded:
"Thank you for sharing your experience, Lara! It was an absolute pleasure to work with you! Congratulations again on your new home; we were honored to play a small part in ensuring your purchase went as smooth as possible. Welcome to the agency!"
Profile photo of Delia Piilani

Delia Piilani

March 12, 2025

5  out of  5
rating by Delia Piilani
"Lily was was my agent and she was absolutely amazing. She was able to help me find a better rate with more coverage than I was getting from my previous provider. She made the switch as seamless as possible and even helped me cancel my current coverage. The best part of our interaction was that she wasn’t pushy trying to get me to add things that I didn’t need. Lily is an asset to your company and brings a calming brightness to what could be a very stressful, confusing and anxiety ridden process."
We responded:
"Thank you for taking the time to leave this review, Delia! We are thrilled to hear that Lily helped find you a better rate with more coverage, as well as adding additional assistance in the transition process between companies. Welcome to the agency!"
Profile photo of Corey

Corey

March 11, 2025

5  out of  5
rating by Corey
"Always very helpful and quick to respond to any question I’ve ever had. :)"
We responded:
"Thank you for sharing your experience with our agency, Corey! We appreciate your business!"
Profile photo of Freda Nagy

Freda Nagy

February 21, 2025

5  out of  5
rating by Freda Nagy
"Cindy Costello is the most sweetest person to talk to she is very knowledgeable. The best hands down."
We responded:
"Thank you for the kind words regarding Cindy, Freda! We appreciate you taking the time to share your feedback!"
Profile photo of TJ & CJ Jasany

TJ & CJ Jasany

February 18, 2025

5  out of  5
rating by TJ & CJ Jasany
"I cannot say enough good things about Braeden Friss and his team at State Farm. A big thank you to Lily Jamil that went above and beyond to help us in our time of need! Lily was very knowledgeable, efficient and kind! All of the staff, including Donna and Cindy have always been outstanding!! Thank you! CJ and Teri Ann J."
We responded:
"Thank you for taking the time to share your experiences with our agency, TJ & CJ! We have greatly appreciated our experiences in working with you as well; always happy to help in any we can! "
Profile photo of Martin Ribis

Martin Ribis

February 18, 2025

5  out of  5
rating by Martin Ribis
"Always a very pleasant experience. Thank you Cindy"
We responded:
"Thank you for your review, Martin! We appreciate your business and kind words in working with Cindy!"
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karrie smith

January 28, 2025

5  out of  5
rating by karrie smith
"Cindy has been such a pleasure to work with. Last week she helped with one issue and now this week, she took care of us again! Thank you for being so helpful!"
We responded:
"Thank you for your review, Karrie! We appreciate your business and are happy to hear you were taken care of with Cindy! "
Profile photo of sarah moore

sarah moore

January 27, 2025

5  out of  5
rating by sarah moore
"I recently had the pleasure of working with Lily at State Farm to switch both my auto and homeowners insurance, and I couldn't be more impressed with the experience. From start to finish, Lily was incredibly friendly, knowledgeable, and diligent. What really stood out was Lily's attention to detail and commitment to saving me money. She was able to save me around $450 annually, which was a pleasant surprise! It’s clear that she’s not only skilled in her field but also genuinely invested in finding the best options for her clients. I also appreciated working with someone who lives in the area. Lily's local knowledge gave me confidence that she understood the unique needs of our community, and she was able to provide educated feedback on the coverage that would best suit my situation. Overall, I highly recommend State Farm to anyone looking to switch insurance. They made what could have been a complicated process incredibly simple and saved me money along the way!"
We responded:
"Thank you for sharing your experience in working with Lily, Sarah! Our agency strives to not only save our customers money on their insurance needs, but provide the proper coverage options to ensure that we protect all that is important to them. Please let us know if there is anything else we can assist you with; welcome to the agency!"